Ibibo Group / Goibibo — Delay in Refund request | |
We had our tickets booked for Air India flight from LHR to ATQ on 1st Feb 2020, which was cancelled by the airline .Its been 9 months since we have raised the refund request with GoIbibo and still have not received the refund. I have tried calling goibibo customer care numerous times. However, I am not able to get a response on the status of the refund and why is it taking so long when the Airline takes only 7 days to process the refund. I have dropped many emails to [protected]@goibibo.com but haven’t got any response. Its a customer experience of the Worst quality and i feel cheated. I dont think i would recommend anybody for any services through GoIbibo. PFB e-ticket numbers and refund Application numbers : [protected] [protected], [protected] [protected] Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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