Ibibo Group / Goibibo — displaying wrong information regarding the airline career | |||
I booked 3 tickets from bangalore to atlanta using goibibo.com which showed alitalia as the airline. At the time of booking it was not showing multi airline but when i got the tickets it has domestic separate from the international. There are two issues with it. One, domestic flight (Indigo in this case) would not allow 2 check-in baggage items for passengers and two the goibibo itinerary showed 2hrs 40 minutes as layover at mumbai which will not be enough if the blr to bom is domestic as i will have to collect the luggage and re check-in to us that too in a different airport. I spoke to few people at goibibo around this with no resolution (One of them was mr. Anuj, a manager at goibibo). I would like to get a ticket from indigo for the previous flight (To get enough time) or taken care of my check-in all the way to atlanta from blr. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
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