[Resolved]  Ibibo Group / Goibibo — Email access lost

Address:Bangalore, Karnataka, 560100

Hello,
I was having an account on ibibo mail with username [protected]@ibibo.com. I have not opened that mail i. D from sometime back and now unfortunately i have lost access to it even i remember the password. I am using that mail account in various banks and in some recovery side also. Please give me access to that as soon as possible so that i can change it as soon as possible.

I will be thankful to you.

Thanks and regards
Shikhar srivastava
[protected]@gmail.com
[protected]
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Jul 3, 2017
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
May 29, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Shikhar,

Greetings from Goibibo!!

Please be informed Goibibi account password can be reset through the online site or App kindly refer to the same.

So that you can gain access to your account, for any other assistance feel free to write us.

We appreciate your patience and cooperation.

Thanks & regards
Vipul Ahuja
Go care Team Goibibo
Verified Support
May 30, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Shikhar,

Greetings from Goibibo!!

We are still waiting for your revert, kindly advise if any further assistance required from our end.

We appreciate your patience and cooperation.

Thanks & regards
Vipul Ahuja
Go care Team Goibibo
Verified Support
Jun 01, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Shikhar,

Greetings from Goibibo!!

We are still waiting for your revert, kindly advise if any further assistance required from our end.

We appreciate your patience and cooperation.

Thanks & regards
Vipul Ahuja
Go care Team Goibibo
Verified Support
Jun 02, 2017
Ibibo Group / Goibibo Customer Care's response
Hi Shikhar,

Greetings from Goibibo!!

Please be informed that since we have not heard from you, we are closing this query from our end.

For further assistance feel free to write us.

Thanks & regards
Vipul Ahuja
Go care Team Goibibo
Complaint comments 

Comments

The guests have come and gone but I'm yet to receive payment for my resort. It's been two weeks. I call them everyday but I receive the same reply...the payment has been initiated..
But to this day no payment has been received.
They are saing that refund is not getting processed due to some banking error, and same they are saying since a month.
everytime they say that allow us next 24 hours but those 24 hours never come.

My ID and mail communication refernce details:-
[#8814687] Dom Flights - Cancellation And Refund - Refund Delay - N6EBHTV7B

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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