[Resolved] Ibibo Group / Goibibo — failed booking | |||
I had made a Hotel booking through Goibibo for a stay at Wooden Home, Kothagiri for stay from July 5th to 7th. My booking ID is : HTLZJND5HC. When I reached hotel i was informed that booking never happened. I contacted goibibo CC and registered a complaint. Neither did i get any response nor any refund of Rs. 9268. Please help. mob: [protected] Was this information helpful? | |||
Aug 10, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 Ibibo Group / Goibibo Customer Care's response Dear samjoze, Greetings from Goibibo.com This mail is in reference to your booking id: GOHTLDANDZJND5HC. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28366343. Once again, apologies for the inconvenience caused. Assuring you best of our services. Regards, Team-Goibibo | |||
 3 Comments | |||
Comments
I booked train ticket Chennai to hyderabad in goibibo app because of irctc issue the booking was cancelled but refund not credited In app showing its refunded for this company there is no helpline number and they are not responding for mail also
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I booked train ticket for Kachiguda to Madurai on 13 July 2019 but the ticket is not confirmed but the payment that I have done through online is deducted from my bank account.
And it says that booking is under process.
My ticket is not confirmed yet but I lost my money.
And it says that booking is under process.
My ticket is not confirmed yet but I lost my money.
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