Ibibo Group / Goibibo — Flight Cancellation and refunds

This is in reference to my flight booking through Goibibo ( Ref# GOFLDANDde1db[protected]). Due to Covid-19, e were unable to travel.

These flights were from Pune to Bagdogra and return
Starting on 22nd Mar by Spicejet and Return on 29th Mar by Airasia

The starting flights were cancled and return flight were rescheduled to 30Sep, 2020 via Airasia directly.

We did not get any update from for any refund from Goibibo for Spicejet flight.

And to our surprise, they cancled our return flight of Airasia without any intimation to us. We came to know now when we did inquiry to Airasia for cancellation of our flights. They informed to us that full amount is refunded back to Gobibo.

Now when we are checking on the Goibibo site, there is no details available. We can not write to them, we cannot contact them by phone.

We can currently clueless about the status of the refund of our money. We are unable to see any credit voucher details also on the site.

Kindly Support.