[Resolved] Ibibo Group / Goibibo — Flight refunding not done. | |||||
I had booked airline ticket from goibibo. It didnt confirm because of some technical issue and they deducted Rs 20313/- from my account. They said they will refund the whole money in 24-72 hours. But its been 8days i didnt get my money back. I call them everyday, they say it is under process. Such a pathetic service they are giving. Was this information helpful? | |||||
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Feb 14, 2016 Ibibo Group / Goibibo Customer Care's response Dear Customer
Greetings from Goibibo !!
We regret for the inconvenience cause to you. Would like to advice you to share your email address and the booking details like booking id , payment transaction id. So that we can work on your query and help you to close your query.
Also do let us know in case of any further assistance required. We will be happy to assist you.
Thanks and regards
Vivek Singh
CD Team
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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