[Resolved] Ibibo Group / Goibibo — flight ticket refund for bom to guwahati | |||
Dear all, I had cancelled 3 flight tickets which was booked through goibibo and received a sms confirmation. This tickets were in jet airways as business operations closed for this airline. Cancellation requested on 19th april however when i checked status with goibibo on 24th may, they have replied that they have not received any cancellations request and jet airways has asked to raise cancellation request by 20th may. This is serious lapse from goibibo part. I want refund of my all tickets in full. Was this information helpful? | |||
Jun 28, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 27, 2019 Ibibo Group / Goibibo Customer Care's response Dear nishathapania, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDaa[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have shared the details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #27935487. Assuring you best of our services. Regards, Team-Goibibo | |||
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