[Resolved] Ibibo Group / Goibibo — gocash money did not get credited into my bank account after 20 days expiry | |||
Myself Dharmendra panwar contact number [protected].i had a money in my gocash account i want to get it credited into my bank account. so i made a transfer from gocash to bank account.but till today no response & money received by me. i tried to talk to customer executive they are highly uneducated and never understand my problem each time said me to do repeat action. or now a new foolish establishment made by goibibo in which a robot named GIA a high level of dumb system will respond to you. till date more than 18 days have passed no refund credited into my account. mail-panwar.[protected]@gmail.com service request[protected] date of complain 02/06/2019 refund amount - 2190 Was this information helpful? | |||
Jul 28, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 26, 2019 Ibibo Group / Goibibo Customer Care's response Dear vinod panwar278, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Goibibo Verified Support Jun 27, 2019 Ibibo Group / Goibibo Customer Care's response Dear vinod panwar278, Greetings from Goibibo.com This mail is in reference to your booking id: TRNAFCTO1CH4RR. We checked booking details and please be informed that refund of INR 2320 processed on the same account/credit card/ mode of payment with which you confirmed the booking. It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success. Refund Date: June 25, 2019, 2:40 p.m For any clarification, please revert on the Ticket #28052279. Assuring you best of our services. Regards, Team-Goibibo | |||
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Cancelled my air ticket & not received my my refund amount please please information
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