Ibibo Group / Goibibo — Goibibo delay in refund or no action

Address:9/2405, STREET NO 14, KAILASH NAGAR, DELHI 110031

I had booked ticket on 25 jan booking id: n6efg7its. Flight was from ahemdabad to delhi by pnr-fg7its of indigo flight amount 5, 378.
Ticket got cancelled due to covid 19.
I have been confirmed by goibibo for returning refund on 16 july by email and by message on mobile on 24 july.
But no action has been taken so far. Attaching snapshot for both.
Kindly help.
+2 photos
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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