[Resolved]  Ibibo Group / Goibibo — goibibo didnt refund although airasia gave it to them

My flight with pnr n32i8g and case no. 52331798 was resolved by air asia by providing the refund to goibibo (Email proof attached). However goibibo has unethically retained the money for themselves and giving me a credit voucher only. Moreover goibibo is not reachable on phone nor do they respond on emails. I need to get the refund which is rightfully mine.