[Resolved] Ibibo Group / Goibibo — goibibo is cheating and looting customer money, please stay away | |||
I've been using goibibo since many years, but now i realize they are fooling customers an eating our hard earned money. I had cancelled one ticket which i booked through goibibo and during cancellation goibibo clearly given the breakup of refund and after few days when i follow-up on refund, they are claiming the ticket is not cancelled. True case of customer cheating and unprofessional service Was this information helpful? | |||
Oct 10, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 09, 2019 Ibibo Group / Goibibo Customer Care's response Dear Nithin, Apologies for the trouble caused to you We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- GoIbibo Care | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
The amount is debited from my bank account and is received by Goibibo bank account.
I have already confirmed with my bank [ICICI], AMOUNT is already credited to the beneficiary for this transaction
Please process my refund amount of 4901.