Ibibo Group / Goibibo — Goibibo not refunding money for my cancelled flight

I confirmed with srilankan Airlines, they are providing full refund for my flight ticket, Since flight was cancelled by airline due to corona lock down.
But travel agency (goibibo) not providing refund...
Air lines gave me assurance, if agency cancel my flight ticket, sri lankan it lines will provide full refund for my ticket.

PNR: R9DAT3
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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