Ibibo Group / Goibibo — Hotel booking refund request | |
HTL5J56U8Y, HTLZYUNCD6, HTLMX4DBWU, HTLRNEMKY7 Above 4 booking are hotel booking which I asked goibibo team to coordinate with hotel for refund. This booking are of June 2020 but due to lockdown I ammended booking date to June 2021. But still country is not open for tourism and won't be till jun-july. So we request team to go ahead with refund process. I raise this concern on 28 march 2021 and it been almost one month and I don't see any update/response from them. They have created a ref no Reference No.[protected]. I want team to replond on this ticket. Kindly keep kr******[protected]@gmail.com in cc for any updates. Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I didn't hear anything from goibibo yet. I also tried to submit refund request again from their self support portal but it takes me to blank page where I cannot do anything.just check screenshot.
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Reply
I still haven't got my refund yet. I don't know where process is stuck. I asked them to refund money in wallet, but there is no response on that. Also i am not able to login in APP with Mobile number and Password. They have remove password login from app. It been more than 1 month still struggling to get refund.
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018