[Resolved] Ibibo Group / Goibibo — I am complaining about railway reservation | |||
I have booked ticket by ibibo from ald to ndls on 6th june and date of travel is 15th june 2019, at the site of irctc the ticket price is 980 rs of third ac, but goibibo charged me 1625rs. Explain why your cost is too much more than irctc. And you have to return my money of two tickets is 1290rs. Goibibo booking id - trna1jahure1vl Goibibo invoice id-trti5193564 Was this information helpful? | |||
Aug 2, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jul 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear shyam lal vishwakarma, Greetings from Goibibo.com This mail is in reference to your booking id: TRNA1JAHURE1VL. Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28271197. Assuring you best of our services. Regards, Team-Goibibo | |||
 2 Comments | |||
Comments
My booking id is HTLE824QSL. I didn't get GST invoice while i have entered GST detail of company at the time of booking. Also i was charged 2237Rs (1855 Rs through debit card and 382 from Gocash+) while i got receipt of only 2110Rs. It is cheating with customer. No one is responding on 24x7 call centre, worst experience your Gia system.
Reply
I had booked a hotel after I reach the hotel but no rooms there... After i coplaint the customer care after that he said to me your money is refund but my money is not refund in my account...
Please refund my money.. Otherwise I will...
Please refund my money.. Otherwise I will...
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5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018