[Resolved] Ibibo Group / Goibibo — international ticket

[Resolved] Ibibo Group / Goibibo — international ticket

V vivekvw from Bengaluru, Karnataka

I had booked a ticket from sfo to blr, and expected a single ticket and through check in from sfo to blr, since it was for a minor travelling alone... But ibibo issued a separate ticket from sfo to sin through united and sin to blr on indigo. Now a minor child has to do immigration in sin and re-checkin to blr... Hopeless situation... On top there needs a visa at sin as its not transfer anymore... Feel like sue the company for such a careless ticketing Was this information helpful? No (0) Yes (0)
Feb 10, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear vivekvw Greetings from Goibibo.com We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • Booking id. • Correct Email address or number entered at the time of booking. We await your response to get the matter checked at our end. Regards, Team Goibibo.
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Comments

supervisor

In general, the agent's duty is to display the total fare and each component of fare prior to purchase and after the e-tciket is issued.
No piece of the document is produced in the complaint:
- passenger name
- date
- route
- fare conditions
- other basic conditions of e-ticket issued by the agent, if any.
It is useless to discuss anything without attached each piece of the issued document

dev INTERNATIONAL

from Delhi, Delhi

Plz sir i rquest my importen file
by male id ibibo id
plz sir irquest my mail id
not work
my mail id [protected]@ibibo.com