[Resolved]  Ibibo Group / Goibibo — international tickets booked on jet airways thru goibibo

Address:

Mumbai City, Maharashtra

We had booked 3 international return ticket to paris, rome italy dated 10th may 2019 on jet airways through goibibo. These were prebooked almost 8 months prior to the scheduled departure we booked our stay n sightseeing paris n venice once we got a confirmation from goibibo. Then suddenly in april 2019 we came to know about the flight disruptions of jet airwaysand that all flights got cancelled due to the financial crisis. We contacted goibibo they agreed to refund our amount asap but till date we have not heard of any update from this agency. They are not contactable on cc care nos and the office is also shut down. How can we get our refund back. We feel cheated by the agent. Please help.