Ibibo Group / Goibibo — interest on emi of hdfc bank

During air ticket booking on goibibo app 3 emi, s with 0% rate of interst of hdfc credit card were prompted by the system, that is why i opted for 3emi, s on my above credit card of hdfc bank. Now interst of rs648.04 charged on my 1st emi of rs16263.03 by hdfc bank. This is a fraud on your regular customer since many years. Pl refund me interst charged on my 1st emi and make remaining 2emi, s at 0% interst. Hdfc credit card no.[protected]
Pnr jmk14h and mmd12x. Hoping for early resolusion of my grivance. Your, s sincerely ramesh kumar sharma
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Oct 28, 2019
Updated by RKVashisht
Sorry to say that complaint is still pending unresolved.
Oct 29, 2019
Updated by RKVashisht
Sir, my concern is still unresolved.Pl take up effectively.
.
Oct 30, 2019
Updated by RKVashisht
Sir, my concern not resolved yet.
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Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details and complete concern. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Anay
HDFC Bank Customer Assistance
RKVashisht's [Complaint's author] reply, Oct 23, 2019
During air ticket booking on gobibo app 3 EMI, s with 0% rate of interst were prompted by the system, that is why I opted for 3EMI, s on my above credit card hdfc bank.Now interst of Rs648.04 charged on my 1st EMI of Rs16263.03 by hdfc bank, which is fraud on your regular customer since many years.Pl refund me interst charged on my 1st emi and make remaining 2EMI, s at 0% interst. HDFC credit card no.36088611919013
PNR JMK14H and MMD12X. Yours sincerely Rsmesh Kumar Sharma

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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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