[Resolved] Ibibo Group / Goibibo — money debited but hotel booking not confirmed | |||
Sir i've booked a hotel room for 5240 rupees with payment id/reference number :[protected] against booking id : htlq4ern76 / htl6vn6hm3 / htlaxy5kh8 on 12/09/2019 at 16:02:45, it is showing that payment collected and my money from bank is debited to [protected]@hdfcbank (Ibibo group private limited) so please book my hotel or refund my money. Thank you Was this information helpful? | |||
Sep 18, 2019 Complaint marked as Resolved log on to www.goibibo.com/support and submit your query to get a response.
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goibobo responce nicely Ibibo Group / Goibibo customer support has been notified about the posted complaint. Sep 18, 2019 Updated by prasundas Goibibo Please investigate payment gateway data as BHIM UPI approved your payment request raised from [protected]@hdfcbank (IBIBO Group Private Limited) of Rs. 5240/- for the purpose of hotel booking.Now approved payment request is decline by HDFC PG which is your bank so you also Raise Dispute by lodge complaints and please give me a copy. So help me to get back the refund from HDFC payment gateway which will be possible after your Raise Dispute by lodge complaints. A merchant should contact the cardholder directly to verify the transaction. email: [protected]@gmail.com ph: [protected]   | |||
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