[Resolved] Ibibo Group / Goibibo — money deducted without any transaction | |
I have made a fee payment to ignou on 16/10/17. It got deducted from my account. Now it has not yet reached ignou. I've sent mail to payu and my bank. But they say money is capturedin the payment gateway. I am sending the transaction detail. Kindly either refund my money or forward to ignou. It's my term fee. So please do help me out. Name meenakshi Amount 7811.80 Ibibio reference i'd [protected] Bank transaction id 17320309 It is showing on my transaction that the beneficiary detail as Ibibio web pvt ltd Beneficiary ac [protected] Ifsc 13310 Pls help Was this information helpful? | |
Nov 21, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 21, 2017 Ibibo Group / Goibibo Customer Care's response Dear Meenakshi, Greetings from Goibibo Please be advised that ibibogroup was parent company of payu (payment gateway), hence this transaction reflects under ibibogroup. We at GOIBIBO can only check/action and trace transactions made under goibibo.com. Please take this up with the relevant platform that you have used for payment Please let us know for further queries. Thanks and Regards Sudhir Yadav Customer Delight team Goibibo Pvt Ltd. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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