[Resolved] Ibibo Group / Goibibo — money deduction from past two months

Robin2019

from Delhi, Delhi

Address:

560095

I've found my money had been deducted from my account on july and august. I've not done any transaction with ibibo. Just confused why is this happening. Kindly take my concern and rectify as soon as possible.
Transaction amount — ₹653.00, transaction id-s9386103, transaction description-fn/shp/[protected]/[protected]/ibibo web private ltd. Date - 06 jul 2019

Transaction amount — ₹589.00, transaction id-s26056415, transaction description-fn/shp/[protected]/[protected]/ibibo web private ltd. Date - 16 jul 2019

Transaction amount — ₹675.00, transaction id-s71462655, transaction description-fn/shp/[protected]/[protected]/ibibo web private ltd. Date - 16 aug 2019

Kindle rectify the above

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Oct 11, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

Ibibo Group / Goibibo Customer Care's response Dear Robin,

Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.

Regards,
Team- GoIbibo Care

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Comments

suneh barot

I have been asking to goibibo team about a refund for my brother's in-law parents who supposed to travel from AMD to YYZ this year under this PNR AQWBNL. i did cancel ticket due to jet airways shut down in april and yet not received my money into my bank account.