[Resolved] Ibibo Group / Goibibo — Money neither refunded to my account nor in my gocash account | |||||
I requested Goibibo representative to refund my amount of Rs 5481 to my recharge Account on 8TH of March 2017. i was informed that it will be done in 8 to 10 days.SR No 1046664 registered . after that i rised couple of times the request for the same till now refund has not been done. iam just getting only default mailers but no resolution. and also iam not able to contact customer support representative . Please find Attached Screenshot for the same Was this information helpful? | |||||
Apr 26, 2017 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 22, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. Please be informed that we are checking the same and we request you to allow us time for next 24-48 hours. We sincerely apologize fro the delay. Please advise if you would require any assistance with us. Verified Support Mar 22, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. Please be informed that we are checking the same and we request you to allow us time for next 24-48 hours. We sincerely apologize fro the delay. Please advise if you would require any assistance with us. Regards, Jagpreet Singh Goibibo team Contact:[protected] Verified Support Mar 22, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. As discussed over the phone we are checking the same and we request you to allow us time for next 24-48 hours. We sincerely apologize fro the delay. Please advise if you would require any assistance with us. Verified Support Mar 23, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. Please be informed that we have processed the refund and we are also sharing the attachment with your for your reference. We hope this resolves your concern. We sincerely apologize fro the delay. Please advise if you would require any assistance with us.  Verified Support Mar 24, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. Please be informed that we are rechecking the same from our end and we request you to allow us some more time. We sincerely apologize fro the delay. Please advise if you would require any assistance with us. Verified Support Mar 25, 2017 Ibibo Group / Goibibo Customer Care's response Hi Pushpa, Greetings from Goibibo! This email is in reference to your booking Id HTLW665FKC. Please be informed that we are rechecking the same from our end and we request you to allow us some more time. Kindly allow us time till Monday eod. We sincerely apologize fro the delay. Please advise if you would require any assistance with us. | |||||
 1 Comment | |||||
Comments
Sir, i am vasantha l am already gave a Complaint last week, regarding my refund Money so please take a serious action on this and please send my money into my account as soon as possible. I requested sir please refund it. Its ready 3weeks completed
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018