Ibibo Group / Goibibo — my jet airways ticket cancellation amount has not been given back to me.

Address:

901, Amina Apartment CHSL, Mumbai City, Maharashtra, 400003

Hi, i had booked a jet airways ticket for travelling date 13 jun 2019 from mumbai to lucknow with pnr no. Bctlrb12.

Due to airlines crisis my journey got hampered and i was unable to travel. Its been now going to be 6 months but i havent received by ticket fare back from goibibo.

I had also booked a ticket for lucknow to mumbai through jet airways directly whose payment i got back within 1 month.

I dont understand why goibibo is not giving back my money back for which i am sure they would have received from jet airways, as in my another ticket i have got it back from airlines.

Please advice.