Ibibo Group / Goibibo — my ticket not refunded.

I had booked my flight from Dehradun (Uttarakhand) to OMAN on 15 of MAY 2019.(JET airways.)
My account debited Rs.15886 for this flight and my ticket was confirmed however a day before arrival my flight was cancelled and Goibibo told me that they will refund my amount and after that i booked another ticket for OMAN with extra charges.

Still Goibibo haven't refunded my amount I called them several times and they still saying they will refund it in 3 to 4 working days.
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Hotel check inn is denied at Oyo 3688 Apartment Palace, Patna, India, HTLZRMHCFF
Customer Care not picked the call and not responding to the email.

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    +91 12 4674 9000 [CEO]
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