[Resolved]  Ibibo Group / Goibibo — need to talk to customer care

Address:Mumbai City, Maharashtra
Website:GOINIBO

I had issued my daughters international ticket from mumbai to dubai in EMIRATES airlines

Now I need to change booking date but I m not able to talk to a customer care just because of I don’t mention any mobile number at time booking

Now the customer care free or paid service is only asking 10 digits mobile number to continue

This is pity

Pls help

My number [protected]
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Mar 16, 2020
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2020
Ibibo Group / Goibibo Customer Care's response
Dear Autosan,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- Goibibo Care
Complaint comments 

Comments

I booked thro goibibo a international air tck cancellation transction id GOFLIbfea[protected] of Rs INR 16872 not reunded to my sbi account intentionally, this a crime goibibo enjoy my hard earn money pl tell all indian citizens this goibibo is a fraud

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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