Ibibo Group / Goibibo — No refund received, booking id,TUAKDW33W

Dear Customer Support Team,

This is in regard to booking id: TUAKDW33W
PNR: XUMBUR

On 19/04/19, I received a call regarding the cancellation of all my Jet Airways bookings dated 12/7/19 and 22/8/19 and they ensured I shall receive full refund.

I am writing this mail to get an update about the refund for my cancelled tickets as it has been more than 2 year and I haven't received a single penny. How much more time will it take to process the refund?

I hope you will process my request as soon as possible
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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