Ibibo Group / Goibibo — non refund of my money

Address:Gurgaon haryana, Lucknow, Uttar Pradesh, 226007

Holding my refund by goibibo since more than 2 weeks for failed booking with transaction id trndfhhv9v0yq3. The executives do not respond as well as there is no email id or proper communication. Also they have not provided refund of my cancelled train with pnr no [protected] with transaction id trndfhhwim95m8. The former refund money is released by irctc to goibibo but in turn goibibo has not released it to my accoun.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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Dear team
I have lodged a complaint to refund my money as the concerned Hotel was not upton the mark and it was booked under Go Stay.
For more reference check my reviews for the problems which I faced at this Hotel.

Waiting for your revert.

Regards
Himanshu Suneja

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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