[Resolved] Ibibo Group / Goibibo — not received refund for my ticket | |
I have booked flight from goibibo.com, booking code ruhwgb, airlines cancelled flight however i did not receive refund from goibibo yet and ivr is not giving option to speak to customer support. Dear guest, Your jet airways flight mentioned below has been cancelled. We regret the inconvenience caused to you and apologies for the same. Itinerary: 9w 0657 del nag 30 mar 2019 14:35 16:20 Revised flight details (If any) Confirmation code: ruhwgb Was this information helpful? | |
May 5, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 11, 2019 Ibibo Group / Goibibo Customer Care's response Dear Trupti Bhattad, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDa4c[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team-Goibibo Verified Support Mar 19, 2019 Ibibo Group / Goibibo Customer Care's response Dear Trupti Bhattad, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDa4c[protected]. We checked account details and observed that our team already reverted with the closure yesterday on e-mail id: [protected]@techmahindra.com, stating refund is under process which may take 30 to 45 working days time to get credited in the same mode of payment. For any clarification, please revert on the Ticket #27177685. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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