Ibibo Group / Goibibo — Part Refund not credited

I cancelled one personal Air ticket (passenger Name: Sunita Kumawat) of flight from Jaipur to Trichy (Via Bangalore) dated 05/05/2021. Booking ID GOFLDMTANDC[protected]PNR- MJDHRP) • Booked on 04 May 2021.
For booking of above ticket I paid Rs 6171/- from my debit card State Bank of India(************9298)₹ 6171/- and Rs 4535/- from my GOCASH. (Total Rs 10706/- ).

After cancellation Rs 10406/- refund initiated by your company.
I got Rs 4535/- back in my Gocash account but remaining amount of Rs 6071/- still not credited in my SBI bank account.
I followed-up matter on your customer care on dated 13th and 19th June’21 but still it is pending.