[Resolved] Ibibo Group / Goibibo — payment was deducted and my flight booking was not made | |
I have booked a flight ticket from kolkata to indore (Which is a round trip). The transaction was dated 06th may 2019. The mode of payment was upi. But my ticket was not confirmed and the ticket fare of amount rs 5963 was also deducted from my bank account. The paytm upi has successfully transferred money from paytm. But goibibo was unable to book a ticket. Please refund my money back to my account as soon as possible. Was this information helpful? | |
Jun 13, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support May 08, 2019 Ibibo Group / Goibibo Customer Care's response Dear Anu240894, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLDANDcf8df[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27767008. For any clarification, please revert on the Ticket #27767008. Assuring you best of our services. Regards, Team-Goibibo | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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