[Resolved]  Ibibo Group / Goibibo — pending refund status

I did receive refund of my ticket which i cancelled from go ibibo with booking id :- trnafd08lr8s10 and i m yet yo receive refund of rs 1665 in my account. Goibibo has told they have refunded it but it didn't reflect in my account. I contacted bank with reference number but didn't receive any help from there and have been told to contact the source so kindly help me with my refund...
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Aug 11, 2019
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Ibibo Group / Goibibo Customer Care's response
Dear Pranav Shrivastava,

Greetings from Goibibo.com

This mail is in reference to your booking id: TRNAFD08LR8S10.

We checked booking details and please be informed that refund of INR 1665 processed on the same account/credit card/mode of payment with which you confirmed the booking.

It must reflect in the respective account within 5-14 working days (excluding Saturdays, Sundays and National Holidays), from the date of refund success.

Refund Date: July 4, 2019, 10:02 a.m.
bank Reference number: 05134049185017623494594

Please wait for the refund timeline mentioned.

Assuring you best of our services.

Regards,
Team-Goibibo
Complaint comments 

Comments

I have booked Air Ticket of Spicejet from Porbandar to Mumbai for 3rd July 2019 through filight no. SG2874 with PNR No. - N9RB7Z

I have cancelled above ticket due to personal reason. but I have not received back GST amount in refunded amount.

Please do the needful accordingly.

- Nikhil Shah
nikhil_shah_jamnagar's reply, Jul 6, 2019
I have booked Air Ticket of Spicejet from Porbandar to Mumbai for 3rd July 2019 through filight no. SG2874 with PNR No. - N9RB7Z

I have cancelled above ticket due to personal reason. but I have not received back GST amount in refunded amount.

Please do the needful accordingly.

- Nikhil Shah
I am struggling since yesterday morning to get a resolution on ticket #[protected] Int Flights - Special Request To Airline - Seat
I have booked paid seats, but the seats are not reflecting in my itinerary. Could you please update on same. Thank you!

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