Ibibo Group / Goibibo — PNR E2T1XL - Refund not Received

Dipti madan

Address:

Gurgaon

My PNR is E2T1XL, I have received partial refund of Rs 5172 and the balance of Rs 8840 is pending from Goibibo's end, I also had words with GoAir, they said the refund was initiated and paid to Goibibo on 25th March 2021 from their end but the amount is not credited in my GoIbibo wallet nor my bank account, it's been more than a month now still the amount is not received. I have also trying to reach Goibibo's customer support but it can not be reached.

Goibibo's are not responding to my emails and calls.

Kindly do the needful as soon as possible.

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Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Apr 30, 2021

Updated by Dipti madan My PNR is E2T1XL, I have received partial refund of Rs 5172 and the balance of Rs 8840 is pending from Goibibo's end, I also had words with GoAir, they said the refund was initiated and paid to Goibibo on 25th March 2021 from their end but the amount is not credited in my GoIbibo wallet nor my bank account, it's been more than a month now still the amount is not received. GoAir email is attached for your reference. I have also trying to reach Goibibo's customer support but it can not be reached.

Please do the needful as soon as possible.