Ibibo Group / Goibibo — Poor Coustumer Handling

Address:

110023

It's mistakenly booked the wrong sector two way return flight on 18th july under the indigo PNR MYVD7G which is under the name of my sister, instantly i reliased that i have booked the wrong sector i cancelled the ticket over the phone, staff promised me for full refundable as with in 7 to 10 working days !! I understood and agreed the suituation, i recieved the one way payment in 7 days when i called the GoIBibo team to check that half payment is still due they promised me that there are some discrepancies and will get the other pending amt in 2 days !! now its been a month i am still waiting for refundable but nevr got a right information always tried to make false promises !! i have done a big mistake using this travel agency i will never recommend nor of my frnds to book through GoIbibo ...