[Resolved] Ibibo Group / Goibibo — railway booking bearing booking id no. trndf591hbvv7e dated 29.9.2018 | |||||
Today, i. E. 29.9.18, i booked a railway ticket bearing booking id no. Trndf591hbvv7e, for mr. Abraham pattiyani for travelling on mumbai rajdhani on 13.10.2018 from new delhi station to surat station. We got a notification thereafter, that the payment we made is safe with goibibo and that further details about booking will be furnished within 8 minutes. There has been no reply from your end. We would like to know if the booking is confirmed or not, since we have already made the payment. Kindly revert back at the earliest so that we can make arrangements for the travel. Was this information helpful? | |||||
Nov 12, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Oct 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi Abraham, Greetings from Goibibo.com. This is in regards to your booking id: TRNDF591HBVV7E. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Regards, Team Goibibo. Verified Support Oct 03, 2018 Ibibo Group / Goibibo Customer Care's response Hi Abraham, Greetings from Goibibo.com. This is in regards to your booking id: TRNDF591HBVV7E. Thank you for reverting and we have checked and processed the refund of the booking. The refund will be credited within next 5-7 business days. Regards, Team Goibibo. | |||||
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+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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