Ibibo Group / Goibibo — re: [#19265288] com flights - booking related issues - wrong booking done (name / date / time / class / sector / airline)

Today i have booked air ticket trough goibibo for indigo airlines for 6 pax. Travel date is 18th march 2018.

I suppose to get ticket for travel date 18th march 2018 from new delhi 13.10 to hyd 15.25 and departure at hyd1 9.10 to tir 20.35.

But i have received the ticket with same date. I. E 18th march 2018 but timings is the different due to technical issue.
Then immediately i called to customer care within the 10 minitis, spoken with mr. Suraj regarding this issue. Then he was told me that he will called me back within few minities.
Later i received email from mr. Gaurav that airlines has agreed to change the flight details but there is time only one hour. I really surprised. Already i discussed with mr. Suraj and i gave the all the details. Again there is only one hr time to submit the details to airlines.
Again i called to customer care, i spoken with ms niha, she was also told me the same thing like mr. Suraj.."will cal you back within few minities.

So far i didn't receive any call from them which is showing clear negligence.

Kindly look into this issue & issue the correct pnr.

I appreciate for your quick response.

Raju yaka
+[protected]
Tanzania