[Resolved] Ibibo Group / Goibibo — Refund against GOAIR pnr UE5UGX | |
I have booked the flight ticket for Goair airlines with PNR UE5UGX for 26th March 2020, due to Covid 19, all flights were cancelled and but I didnt got the refund. Then in December I called Goair airlines for the same. They processed the payment to Goibibo on 16th Dec 2020 but Go-ibibo didn't credited the amount to card through which it was booked though in a sent mail they stated they have credited to account on 22nd Dec 2020 and will reflect in 3-4 days. But not done till yet. Then in Feb, I managed to ping Go-ibibo support online and asked for refund or else i will complaint legally, on 7th Feb i received a call from ibibo support team saying that they haven't refunded due to technical errors they couldn't got card details. And asked neft details in email through [protected]@goibibo.com but till now they haven't refunded . Kindly do the needful & oblige Was this information helpful? | |
Feb 18, 2021 Complaint marked as Resolved Goibibo credited the refund amount to the given account. Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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