Ibibo Group / Goibibo — Refund amount due to cancelled Covid-19 Lockdown period

Address:	Gurugram
Website:	www.goibibo.com

INDIGO PNR NUMBER :GJ5U6G Dated 23/1/2020 GOIBIBO Booking ID : GOFLDIOS9DAC[protected]

With the above reference we booked flight tickets from Mangalore to Visakhapatnam on 09/04/2020 From Visakhapatnam to Mangalore on 14/04/2020. Due to Covid-19 pandemic the said flights are cancelled and the refund amount Rs.9, 765/- refunded by Indigo Airline to Your concern. I repeatedly contact for the same refund amount it is under process. Even we calculate from June 2020 it is 5 Months period. But your team not responding regarding my refund amount. I paid through you Rs.10, 524/- but you show Rs.17, 320/- under refund to be processed. Air liner shows refund amount Rs.9, 765/- with the said PNR number GJ5U6G. Why you are not responding to my calls. Now you are active for bookings. Myself also planning to book domestic tickets. Please respond
L SUBBA RAJU