[Resolved] Ibibo Group / Goibibo — refund amount not yet given for cancelled flight | |||
My indigo flight 6e354 from bangalore to coimbatore cancelled on 23rd january 2019. I have contacted the indigo airlines, they refunded the amount (Rs.1989) to goibibo account on 23rd january 2019. But still i didn't get the refund amount to my account. I have also mailed them and seeked for customer care many times, but they are very lethargic. Till now they haven't refunded my amount. Was this information helpful? | |||
Apr 21, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear Guruvishnuvardhan, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo Verified Support Mar 19, 2019 Ibibo Group / Goibibo Customer Care's response Dear Guruvishnuvardhan, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo ASAP to assist you further. Assuring you best of our services. Regards, Team Goibibo | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
on 23 Jan, 19 from the the governing body, which disclose employees and statutory rules never
Goibibo, as far as my oppinion concern, had not employed pilots
for the Indigo flight 6E354 from Bangalore to Coimbatore.