[Resolved]  Ibibo Group / Goibibo — Refund for Flights cancellation

1) Due to Covid my flight has been cancelled on April 2020. i have postponed and paid another 10K for the next available flight even that is cancelled. till then i am trying to reach to the customer care and trying to drop an email ..no response ( i am in abroad now so could able to reach them)

2) i have booked one more ticket from Hyd to Del and it got cancelled by the airlines at the last minute.for the same filght my company booked a ticket and they got the refund with in 15days. but the one which i booked they are saying still it is pending with airlines.

firstly i didn't find a way to reach any customer representative or email ( both are not working)
second they just keep on postponing the refund from last september ( example today they mentioned that they will process on march in november they told its January)

please help me with this i am fully fedup with these process.

Regards
Venu
[protected]@gmail.com
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Apr 22, 2022
Complaint marked as Resolved 
money refunded.thank you
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Jan 22, 2021
Updated by Venuvoguri
Thanks for Response...i am not in Home country so it would be helpful if you can provide your executive number so that i can reach him/her or please drop me an email where i can at least respond with my concerns/complaints.
Complaint comments 

Comments

Hi Team,

can you please help me with my complaint. Still I didn't see any resolution (its been a year already).

please reach me at my email ( i am not able to attend my calls as i am in international roaming).

let me know if you need more information.

Thanks in Advance

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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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