Ibibo Group / Goibibo — refund full amount due to flight got cancelled and service is not provided by company | |||
Refund full amount due to flight got cancelled and service is not provided by company on dated 25/03/2020 due to complete lockdown and covid-19 outbreak by government. My booking id:- m6ezgf4nv Travel date:- 25/03/2020 From:- ixb (Siliguri) to idr (Indore) If the company is not going to fly its flight for the date 25/03/2020 and how company taking the booking of this dates and charging the different types of charges to the consumers. The company not refund my full amount till dated 29/04/2020 and declares to provide refund amount on dated 28/04/2020 after taking the huge amount of airline charges. On the otherhand the government of different states lockdown the states for tourist before 25/03/2020 then how the travellers go to travel in this pandemic condition of corona virus. Indigo also saying in newspaper for change of plans? Consumer feel free for any kind of changes. And now the airlines taking the different charges from consumers. I request you to please provide the full refund amount as soon as possible. Was this information helpful? | |||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Please refund my amount and cancelled the flight due to lockdown 25/3/2020 to and till 3/5/2020 my journey date is 14/3/2020 and my flight number is Ai541 please refund my amount
Reply
Please all customers care number was froad and incorrect business k y rule bhi hota hai bhai jo customer service se satisfied Na ho business operate sacche Dil se karo
35%
Complaints
5117
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018