Ibibo Group / Goibibo — Refund not initiated since July2020

Hi,

My booking PNR number is MGMCMS
Goibibo ID is GOFLIIOS8CCBC[protected]

A refund of INR16838 was initiated by Indigo airlines in July2020 to Goibibo.
Despite several emails, phone calls, chats and tweets my issue has not been addressed.
There is no way I am able to speak to an actual person as all their support system is automated.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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I have still not heard from the team. Here's the last message on 5th April and after that no emails or customer support calls are offering any assistance.

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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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