Ibibo Group / Goibibo — Refund not reattempted and not credited.

My name is Soumili Chatterjee. I am a customer of Goibibo. I had a flight booking through Goibibo with Air Asia from Kolkata to Kochi on 28 Feb 2021. My booking ID is T2S5XM. The flight was cancelled by Air Asia. I requested for a full refund and they initiated a full refund. I informed Goibibo about it and they confirmed the same from Air Asia. On 31st December 2020 the booking was cancelled and the refund was supposed to be reflected in my account on 26th January 2021. The money is still not refunded to me. Total refundable money is 7515.