Ibibo Group / Goibibo — Refund Not received for Failed Transaction

I tried to book a flight ticket from Jaipur to Luckhnow through Cleartrip.com on 26/2/21. While booking the ticket, the amount was deducted but the servers failed and ticket could not be generated. I tried to book 2 times but both times I faced the same issue. It has been 3 days but I am yet to receive back my amount
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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