[Resolved]  Ibibo Group / Goibibo — Refund not received for flight cancellation

Website:

www.goibibo.com

HI Goibibo Team,

I had a flight on 17th March 2020 with Indigo airline booked from Goibibo.

On 15th, i recieved information from indigo that the scheduled flight got cancelled and they proposed a new and totally different itenarary. They gave the option to either accept the alternate flight or get the full refund.

I choose the option to get the full refund and cancelled the flight with the airline directly. Also raised the refund request in goibibo also.

Till now i have not recieved any refund and did not get any information on when i will recieve it.

Its been more then 6 months. This is too much of a time.

Please reply and tell me the status.

Thanks
Jaideep Nigam
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