Ibibo Group / Goibibo — Refund not received since an year | |
I booked Srilankan airlines on 21-March-2020 from the Goibibo platform and booking details are mentioned below:- Booking ID- GOFLI[protected] Ticket No[protected] PNR No- LQ8JUE Name- Mr. Jaffar Basha Syed Flight- Riyadh(Saudi Arabia) to Chennai (India) And due to the covid19 outbreak and lockdown implementation worldwide, my ticked which was confirmed got canceled and since then I have requested a refund and I have not yet received it and when I trying to contact goibibo support center and they are not available. Their app shows that Srilankan airlines have some financial issues, but I contacted Sri Lankan airlines and they told me that I need to contact the agent who is goibibo for the refund. please look into the issue and solve it as soon as possible. Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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