Ibibo Group / Goibibo — refund not yet received pnr yruosd | |
Travel date 9th may 2020, booked in airindia express singapore to chennai. (Pnr yruosd) due to covid19 issue, just i canceled the ticket. Ticket amount is rs 44100/- After the cancellation penalty, they have to pay me rs.32388. I got mail from airindia express on 20th may 2020, the amount already transferred to travel agent (Goibibo). But so far i am not received money from goibibo. More over i could not conduct goibibo either phone or mail. Airindia express already transferred the money, why goibibo is holding my money.in the near future i am not traveling, don't need credit voucher. I need only money. Please settle my money immediately. Was this information helpful? | |
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
From: customersupport support
To: Ramanathan S
Cc: "[protected]@yahoo.co.in"
Sent: Wednesday, 20 May, 2020, 02:03:47 pm IST
Subject: Re: PNR NO. YRUOSD
Dear Sir/Madam,
Thank you for choosing Air India Express as a preferred Airline of your choice.
We value your patronage.
Kindly note that your booking has been cancelled and the applicable Refund amount has been transferred to the travel agency’s account through invoice.
So, we request you to collect your refund amount through your Travel agent from where you did the booking.
Stay Healthy. Stay Safe.
Team Air India Express (MM)
To: Ramanathan S
Cc: "[protected]@yahoo.co.in"
Sent: Wednesday, 20 May, 2020, 02:03:47 pm IST
Subject: Re: PNR NO. YRUOSD
Dear Sir/Madam,
Thank you for choosing Air India Express as a preferred Airline of your choice.
We value your patronage.
Kindly note that your booking has been cancelled and the applicable Refund amount has been transferred to the travel agency’s account through invoice.
So, we request you to collect your refund amount through your Travel agent from where you did the booking.
Stay Healthy. Stay Safe.
Team Air India Express (MM)
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From: customersupport support
To: Ramanathan S
Cc: "[protected]@yahoo.co.in"
Sent: Wednesday, 20 May, 2020, 02:03:47 pm IST
Subject: Re: PNR NO. YRUOSD
Dear Sir/Madam,
Thank you for choosing Air India Express as a preferred Airline of your choice.
We value your patronage.
Kindly note that your booking has been cancelled and the applicable Refund amount has been transferred to the travel agency’s account through invoice.
So, we request you to collect your refund amount through your Travel agent from where you did the booking.
Stay Healthy. Stay Safe.
Team Air India Express (MM)