[Resolved] Ibibo Group / Goibibo — refund of cancelled airline ticket | |||
I had cancelled my ticket booking ( PNR N8NBXR) through Indigo web based .The web assistance says the ticket booking has been cancelled ( with no cancellation charges) and the money ( Rs 17387/-) refunded to GoIbibo as the booking was done through GoIbibo. Regret the money is not yet credited to my account. rgds Augustine Kachiramattam [protected]@yahoo.com Was this information helpful? | |||
Jul 1, 2019 Complaint marked as Resolved Ibibo has refunded the cancelled tkt charges in full.Thanks Consumer Complaints team Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jun 14, 2019 Ibibo Group / Goibibo Customer Care's response Dear augustineq8, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLI7cef[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Since this is the first complaint reported to Goibibo for the said issue, please be informed that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, OR write to us at Goibibo 24/7 (please log on to www.goibibo.com/support), OR CHAT support option is available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. As an extra initiative, we are sharing the case details with the concerned team to get the case facts checked and they will connect with an update shortly. For any clarification, please revert on the Ticket #28113406. Assuring you best of our services. Regards, Team-Goibibo | |||
 1 Comment | |||
Comments
I've done so many calls regarding my refund of Flight from DELHI to Ahmedabad. PNR ZCPL2D, NEKP6K, E7T7VC and complain no. 27989034, 28014140, 28025484, 28024594. This has to be done ASAP as it was non of my fault to miss the flight. And please refund our amount or else we've to take big actions regarding this issue.
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