Ibibo Group / Goibibo — Refund of my unused tickets

Dear Team, I had done booking through GoIbibo last year for Spicejet Air Travel but due to Covid issue I could not use it .
Spicejet have initiated the refund to Go Ibibo on 14th Apr 2021 which ultimately to be transferred to my account .
please confirm when and how will I receive my refund amount as I am not receiving any revert from GoIbibo as all their Phones and mail I'd are kept on Auto revert which doesn't solve my refund issue .
For your reference I am giving below my booking I'd and PNR no.
Booking ID - NSGZ8VEMF
Booked on - Jan, 27, 2020

PNR -- Z8VEMF

My contact no. [protected]
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Dear Team,

Please update if there is any close loop mechanism for the complaints as i haven't received any revert from IBIBO .

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