[Resolved] Ibibo Group / Goibibo — refund of train ticket | |||
I booked a train ticket from mumbai to tirunelveli on[protected]. But my payment got cancelled. The ticket price is rs.1879. The cash is debited stating that it will be refunded within 5-14 days. But when i checked the refund status it is mentioned as "refunded" but still the refund is yet to come. So please resolve this issue as soon as possible. Booking id:trndf4hv24w67z Email id: [protected]@gmail.com Contact no:[protected] Name:joshua arthur Was this information helpful? | |||
Oct 14, 2018 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Sep 10, 2018 Ibibo Group / Goibibo Customer Care's response Hi Arthur Joshu, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that the refund has been processed on 4th Sep and it will take 5-14 business days. The bank ARN# 74332748248824708010007. Assuring you best of our services. Regards, Team Goibibo. | |||
 Add a Comment | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5115
Pending
0
Resolved
1767
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment