Ibibo Group / Goibibo — Refund pending since May 2019

Had canceled my flight ticket when the Jet airways was a out to temporary shutdown. I am supposed to get about 10, 000 rupees refund. But not yet got it. Flight was cancelled much before the Date of Journey 23 May 2019. And till now no information. I hd booked my flight ticket through GOIBIBO. They are straightly denying their responsibility and saying they did not gt from Jet airways. They are not even providing any detail of filed claims. Please help to guide me how I can get refund?
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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