[Resolved] Ibibo Group / Goibibo — refund scam by ibibo group

Harsh0712

from Mumbai, Maharashtra

Address:	New Delhi, Delhi
Website:	www.goibibo.com

Afyer canceling my flight, now the company personal called me and asked for refund status from my side, that whether half refund is applicable in this case or not.

The ibibo application has updated the status to refunded & partial refunded (But which is a scam & no refund or partial refund is given till now)

If my journey is from mumbai to lucknow (Via delhi) in a same jet airline. And if half of my journey is halted (Flight cancelled without prior notice from del to lucknow), then technically the whole journey is disrupted and the full refund is applicable.

Also acording to dgca guidelines the compensation is also applicable in this case as well.!!!

+8 photos

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2017

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

Ibibo Group / Goibibo Customer Care's response Please note the cancellation was done from the airline and for DEL-LKO sector only and a full refund for the particular sector since same was not used. Remaining all sector for onward and return have been used. You may directly take this up with the airline for the refund of all sectors and compensation. We will not be able to take this further since the refund for the cancelled sector has already been processed as we received from the airline.

Regards
Goibibo Team